How to avoid everyday IT support roadblocks — an infographic

Supplied by Citrix Online on Tuesday, 14 February, 2017


A company of 10 employees can lose as much as $183/hour of downtime plus the cost of support. When downtime occurs, every minute counts, and communication is key — especially if the issues are easy to fix.

This infographic highlights some of the biggest communication barriers to resolving tickets and how the right tools can save the day.


Related White Papers

The 3 key benefits of cloud-based mobile workforce management

Improving customer interactions is key to driving business growth and gaining that competitive...

Research Insight: Bring Your Own Device (BYOD) in Field Service

A little more than one third (35%) of organisations allow employees to bring their own field...

Genuinely rugged or pretender — how do your field service devices rate?

Eight out of ten field service devices will be exposed to stressors including drops and...


  • All content Copyright © 2017 Westwick-Farrow Pty Ltd